Celebrating National Apprenticeship Week with TVP

Celebrating National Apprenticeship Week with TVP

Thames Valley Police (TVP) proudly employs over 400 apprentices across various roles, including frontline positions such as Police Constables, Police Community Support Officers (PCSO), and our crucial 999/101 Emergency Service Call Handlers.

In 2023, Thames Valley Police was recognised as a Top 100 Apprenticeship Employer for the second consecutive time, ranking number 62 on the government’s annual listing. This achievement reflects not only our dedication to providing invaluable learning experiences but also our contribution to shaping a skilled and resilient workforce.

Here at TVP we’re celebrating the commitment and impact our apprentices bring to the team. A large number of these apprentices work in our Contact Management department where they have worked to achieve a Level 3 Certificate in Emergency Service Contact Handling. Here’s what they had to say…

Vanessa Cooper, one of our 999/101 Call Handlers, said, “I was really keen to become a call handler at TVP because I knew that I would find it extremely rewarding. I needed a job where I could make a difference and that would be fulfilling knowing that you are helping people, and this job certainly does that. To be able to do an apprenticeship alongside a job you love whilst achieving qualifications at the same time is a fantastic opportunity.”

Meri Mosharrafa, Contact Management Operations Manager, added, “If you’re keen to get an accredited qualification and really want to help people, this is a great place to start. Don’t be intimidated by the workload or the need for additional qualifications; TVP provide structured support for your progression. Even if you’ve been away from a formal learning environment for a while, our dedicated apprenticeship team, managers, and peers are here to help and support you every step of the way.”

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If you’re interested in finding out more about apprenticeships at TVP, visit our apprenticeships page