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Meet Kim & Lorna, two of our 999/101 call handlers who have undertaken our Contact Management Emergency Services Call Handling Apprenticeship – Kim is at the early stages of her apprenticeship whilst Lorna has just completed hers. What were you doing prior to becoming a 999/101 call hander? Kim: I joined the Army at 19 …
What does the Witness Care Unit do? The Witness Care Unit is a practical and sometimes emotional support team within Criminal Justice, as police staff members we help to look after victims and witnesses when they are going through the court process. Up until the first hearing, the officer in charge of the case will …
By Phil McCoy: TVP People Services Administrator, LAGLO+, Special Constable. Ever since I was younger, I have been a very theatrical, flamboyant character, and I always wanted to go into acting, so I did a degree in Performing Arts at Oxford & Cherwell Valley College and Bucks New University. While the performing arts are still …
Name: Arundeep Rai Length of service: 7 months Age: 25 years old What made you want to become a 999/101 call handler? I worked in a call centre previously. Relatives of mine that worked for Thames Valley made me aware of the opportunities in contact management and it made sense to bring the two things …
What made you join Thames Valley Police (TVP)? I have previously worked for a number of police forces, as an Equality and Diversity advisor there. I then decided that I wanted to go and work for myself and set up my own company, however soon after I was approached by TVP for the same role, …
What drew you to become a Special Constable, how did you find out about the role? I’ve always been attracted to volunteer work. Helping out at church events, working at youth clubs, getting roped into free technical support when people find out I’m good with computers, the list goes on. To this day I’m not …
August 13th is a special date in the Dugmore household. It was the day Acting Detective Sergeant Kim Dugmore joined Thames Valley Police (TVP) back in 1990 and it was also the day her daughter Mollie joining the force 28 years later as a Police Constable. As Kim prepares to retire from the force later …
“There is massive versatility in a detective career – it really is a career like no other.” Role: Detective Sergeant, Windsor DAIU (Domestic Abuse Investigation Unit) Age at joining: 23 Length of Service: 12 years What drew you to policing? In the past I was never much of a planner, after A levels my mates …
“In my previous career in forensic science my work contributed to investigations, now I have the opportunity to lead my own.” Role: Detective Constable, Reading Priority Crime Team (PCT) Age at joining: 28 Length of Service: 20 months – I joined what was called the Special Entry Detective Constable (SEDC) programme back in October 2018, …