From University to Neighbourhood Policing: PC Caitlin’s Journey to Making a Difference

After joining Birmingham City University (BCU) in 2019, Police Officer (PC) Caitlin was passionate about understanding the criminal justice system and security studies, though unsure of the exact career path ahead. Her time at BCU, however, provided her with the knowledge, skills, and opportunities that ultimately guided her into a career in policing. We recently caught up with PC Caitlin to hear about her journey, how her university experience shaped her path, and what it’s like working in neighbourhood policing.

What motivated you to pursue a career in policing, and how did your time at university shape your journey towards your current role?  

 When I joined Birmingham City University (BCU)  in 2019, I was passionate about improving the criminal justice system and learning more about security studies. I wanted to contribute to keeping our country safe by understanding the theories behind crime, motivations, and how I could make a difference, but I wasn’t sure exactly what career path to take. 

To help me figure it out, I took advantage of the graduate recruitment bureau offered through BCU. I completed a test designed to match my skills and ambitions with the best career options, and that’s when I was introduced to the Police Now National Graduate Leadership Programme. 

Having an uncle who was a police officer, I had always understood the role. Still, this program presented a direct route into neighbourhood policing—where I could make a real difference and work towards restoring trust and confidence in the police over time. It was the perfect fit. I applied the knowledge and skills I gained at university, combined with my passion for change, to pursue a career in Neighbourhood Policing with Thames Valley Police.  

What skills or experiences from your course at BCU have been most valuable in preparing you for your role?   

The Criminology and Security Studies course I completed has given me a more holistic view of crime, incorporating theories such as hotspot policing, crimes of passion, and the nature versus nurture debate. These ideas tie into reactive versus proactive policing, which will be crucial for my career moving forward—especially as I progress into promotional phases. 

My long-term goal is to contribute to the movement that reduces crime and anti-social behaviour, helps persistent offenders turn their lives around, and ultimately ensures the country feels safe. 

While at BCU, I also took part in numerous extracurricular activities, including Ambassador training, serving as a School Representative, conducting additional research with lecturers, and starting the Beyond Crime podcast. These experiences helped me develop leadership, innovation, and time management skills—essential qualities that I continue to apply in a police officer role.  

Can you share a standout moment or memorable experience from your time at BCU, whether it was a particular module or an activity you especially enjoyed?

I had a fantastic time at BCU, though I do feel a little envious of the students currently going through my course, as my experience was affected by COVID-19. It’s hard to choose a favourite module, as there were so many highlights—particularly in the second half of my second year and third year when I had the chance to specialise in security studies, terrorism studies, and homicide. 

One standout moment for me was during the first half of my third year. After putting in a lot of hard work, I received great results in all three of my modules. Then, I was asked to give a speech at BCU’s Open Day in front of prospective new students and parents for 2022. I was incredibly nervous, but it was a fantastic opportunity to work with the Vice Chancellor and share my experiences at BCU. It boosted my confidence in public speaking, helped me become more professional, and gave me a chance to highlight some of my favourite memories. I absolutely loved the experience. 

What has been a highlight or memorable achievement in your career so far?  

The highlight of my career so far has been making a significant impact in my local neighbourhood policing area, my area is my up of a town, with a few hamlets, and a strong community feel. In July 2022, a group of youths was causing major disruption in the community, and it was described as ‘terrorising’ their way of life. Despite being fairly new in service with limited experience with case files, I tackled this anti-social behaviour (ASB) and crime hotspot. By analysing crime patterns, I identified one youth in particular, with most reports linked to his home address. 

I spoke to neighbours, gathered evidence, and placed a closure order on the house. I identified 58 offences, with 33 victims. As a result, two youths received out-of-court disposals, one was taken to court for 33 offences and charged with 19, and I reduced ASB and crime in the area by 100%. 

This experience stands out in my career because it directly measures community impact. I feel I’ve made a real difference and can now approach similar issues with a preventative mindset. I was commended for my work, had articles published during ASB week, and held positive community impact meetings with great feedback. 

What advice would you give to current students looking to follow a similar career path?   

Stay open-minded and hold on to that initial excitement you feel when you first start a job. It’s easy to get caught up in the training and negativity around you but remember why you joined in the first place. Give it a try and stick with it, unless you truly realise it’s not for you. 

Make as many connections as you can, both during university and as you move into your career. In a dynamic field like policing, there will always be people to learn from and support you. Take advantage of the support networks around you. Talk to family and friends, and don’t be afraid to ask for second opinions or help. If you want to make a real difference, persistence, resilience, and clear communication are key.  

Policing is a challenging but incredibly rewarding career. If you’re someone who wants to make a real impact, then this career is for you. There’s no feeling quite like knowing you’ve helped your community or supported someone in need. 

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If you’re a university student ready to make a real impact and pursue a career that challenges and inspires you, why not consider a career in policing?

To learn more about how your university experience can shape your journey into policing with Thames Valley Police, including application details, training, and the opportunities ahead, visit our Police Officer page.