Police Community Support Officers (PCSOs) are the face of the police within local communities. You will play an integral part in delivering effective neighbourhood policing, providing a highly visible policing presence. Your communication, relationship building and problem-solving skills will ensure you become a well-known and respected figure across your patch.

Meet our PCSOs

Read more PCSO stories.

What’s involved?

As a PCSO, you will police our neighbourhoods, primarily through visible patrol, reassuring the public. The role is diverse; from attending community events to helping tackle street-based problems including drugs related crime and anti-social behaviour.

Through building strong relationships with communities and partner agencies, you will reduce crime and disorder, tackling community safety at a local level.

Your initial learning will take the form of the PCSO Apprenticeship (PCSOA) combining on-the-job practical and academic learning. This will take approximately 15 months, resulting in the award of a formal level 4 qualification: Diploma in Community Policing Practice.

Programme Outline

  • Operational Learning (10 weeks)
    • structured learning modules
    • PCSO role and responsibilities, knowledge and skills
  • Annual Leave (1 week)
  • Coached Patrol (10 weeks)
    • tutoring in an operational environment
    • achievement of Independent Patrol Status (IPS)
    • evidenced in operational competence portfolio
  • Operational Deployment (31 weeks)
    • coaching, support and assessment during routine operational deployment
    • achievement of Full Operational Competence (FOC)
    • achievement of L4 Diploma in Community Policing Practice
    • evidenced in operational competence portfolio
  • End-point Assessment (12 weeks)
    • professional discussion around operational competence portfolio
    • presentation of community based problem assignment
  • Achievement of Police Community Support Officer Apprenticeship


  • aged over 18
  • GCSE English and Maths (grade A* – C or 9 – 4) or equivalent
  • be a British, EC/EEA or Commonwealth citizen or a foreign national with indefinite leave to remain
  • good health and physical fitness with a BMI between 18-30
  • full driving licence

Application process

Typically, the process from initial application through to start date can take six months and includes:

  1. application (including proof of eligibility)
  2. interview
  3. provisional offer
  4. pre-employment checks
  5. start date


Applications now closed.