Month: March 2021

Women in Policing Header Image

Cherwell and West Oxfordshire celebrates its all-female command team for International Women’s Day

As of 1 March, the Cherwell and West command team is being led completely by women, so it only feels right to get to know the team on International Women’s Day. Since 1941, when the first woman police officer joined Thames Valley Police, women in our force have been making a difference within policing and …

Contact Management Header Image

‘My career in contact management’

Name: Jennifer Lamboll Job: Contact Management Supervisor Service length: 30 years with TVP – 18 years in Contact Management You’ve had a long career with TVP and the Contact Management department – what makes you stay? Confidence – knowing that I’m good at my job. At a TVP Women’s conference, I was once told ‘if …

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Dominika – How having a second language can be a benefit in becoming a call handler.

Length of service: 1½ years Why did you want to join Contact Management? I wanted a job that was varied but also made a difference to people’s lives. I previously worked in retail so I thought I had the transferable skills like being able to communicate with people and was drawn to TVP because I …